Recommended processes to prevent virus problems:
• Always run the Corporate standard, supported anti-virus software is available from the corporate
download site. Download and run the current version; download and install anti-virus software
updates as they become available.
• NEVER open any files or macros attached to an email from an unknown, suspicious or
untrustworthy source. Delete these attachments immediately, then "double delete" them by
emptying your Trash.
• Delete spam, chain, and other junk email without forwarding, in with
Acceptable Use Policy.
• Never download files from unknown or suspicious sources.
• Avoid direct disk sharing with read/write access unless there is absolutely a business requirement
to do so.
• Always scan a floppy diskette from an unknown source for viruses before using it.
• Back-up critical data and system configurations on a regular basis and store the data in a safe
place.
• If lab testing conflicts with anti-virus software, run the anti-virus utility to ensure a clean machine,
disable the software, then run the lab test. After the lab test, enable the anti-virus software. When
the anti-virus software is disabled, do not run any applications that could transfer a virus, e.g.,
email or file sharing.
• New viruses are discovered almost every day. Periodically check the Lab Anti-Virus Policy and
this Recommended Processes list for updates.
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